Ditch the Label's support is confidential and non-judgemental. Get free, anonymous advice from a trained mentor or therapist now.

Firstly, if you, or somebody you know is in a dangerous situation, please call emergency services as a matter of urgency. In the UK, this number is 999, in the USA, 911. If you are unsure of the exact number in your location, please search "{country name} emergency services phone number" on Google.

If you are currently in crisis and need urgent support, please refer to the helpline contacts below. Please note that we do our best to connect you with the most relevant support services in your country or region, however, we cannot be held responsible for the advice and support that is provided by third parties.

This service is available globally and they can help you find helplines for countries that are not listed below.


Befrienders

You can speak to them online or over the phone by calling 988. You can also send a text to this number. 988 is the three digit dialing code that will route your call to the Suicide and Crisis Lifeline.

The Suicide and Crisis Lifeline

They offer support via phone (116 123) or via email on Jo@Samaritans.org.

The Samaritans

If you prefer to get support via text, then you can text ‘SHOUT’ to 85258. They are there 
for you 24/7


Shout Crisis Text Line

Call the crisis support hotline at 13 11 14 or text 0477 13 11 14 for 24/7 support. Online chat is available here. 

Lifeline

This service provides emotional support and suicide prevention, through free and voluntary assistance to all people who want and need to talk anonymously by phone 24 hours a day. They can be contacted by dialling 188, or visiting their website. They also have Online chat, which is available here.

Call toll free for crisis support at 1.833.456.4566 for 24/7 support or text 45645 between 4p.m. - midnight ET

Crisis Services Canada

Trans Lifeline’s Hotline is a peer support service run by trans people, for trans and questioning callers in crisis or if you need someone trans to talk to. Call 877-330-6366.

Trans Lifeline

S.O.S Amitié offers a telephone, messaging, and chat service for those who are going through a difficult period. They can be contacted on 09-72-39-40-50, (or in english: 01-46-21-46-46) 24/7 or have a chat service available on their website between 1pm - 3am.

S.O.S Amitié

This service is open to people of all ages for all problems and crisis situations. Call them for support at 0800 111 0 111 or 0800 111 0 222

Telefonseelsorge

They offer free online counselling for children and young people 24/7 and have an online crisis chat service. 

Jugend Notmail

Their phone number is 91- 9820466726 and they offer 24/7 confidential support in English or Hindi. 


AASRA

Pieta provides free therapy to those engaging in self-harm, with suicidal ideation, or bereaved by suicide. Call their helpline at 1-800-247-247, or text HELP to 51444.

Pieta House

Telefon Amico provides free emotional and well being support. Their crisis line can be reached at 02-2327-2327, every day from 10am - Midnight. They also offer Chat on Whatsapp here and Email support here or via mail@micaTAI

Telefono Amico

Offer 24/7 emotional support and can be contacted on (+60) - 2- 76272929.

This service offers free emotional and confidential support 24/7 via chat or call on 55-5533-5533.


Consejo Ciudadano

113 offers crisis support with trained volunteers. If you are in crisis, please call toll free 0800-0113. There is also chat support available here

Their Suicide Crisis Helpline is: 0800-543-354 or 0508 828 865. Their calls are answered by qualified counsellors and trained volunteers. You can also text HELP to 4357.

Lifeline Aotearoa

They can be called on +63 2 8893 760 or +63 919 056 0709 or mobile +639 2289 38944 for free and anonymous 24/7 care

Crisis Line Philippines by In Touch

A 24/7 suicide prevention and crisis support helpline. To contact them please call Global: + 63 917 558 4673 or Toll-free for Globe/TM: 2919

Hopeline

Samaritans offer confidential, emotional support to individuals facing a crisis. They can be reached 24/7 at 1-767 and offer an online text/chat service via their website. They also offer email support: pat@sos.org.sg

 Samaritans of Singapore

Their crisis hotline is 0800 567 567 and their website offers support for a range of mental health difficulties.


The South African Depression and Anxiety Group

They provide a free, anonymous crisis helpline service and can be reached on 717-003-717 or 914-590-055. 

Teléfono de la Esperanza

Mind offers confidential crisis support, free of charge. Their suicide line is 90101, and their website offers a chat and other services such as a parent or a refugee line.

Mind

Please note that the listed services are in no way affiliated with Ditch the Label and we cannot be held responsible for any third party services.

If you are currently in crisis and need urgent support, please refer to the helplines below, or download a shorter list <a href="https://dtl-beta-website-assets.s3.amazonaws.com/Crisis_Contact_Sheet_d1b465cfab.pdf?updated_at=2023-04-28T15:16:12.123Z">here</a>.

If your country isn’t listed above, please refer to the worldwide contacts or contact the emergency services in your region. To have your organisation listed or to make a recommendation, please contact us.

skill-development 1 (1).png

Get urgent support in your country: If you are currently in crisis and need urgent support, please refer to these helpline contacts.